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CARE & FERA ENERGY BILL ASSISTANCE - PG&E

PACIFIC GAS AND ELECTRIC COMPANY #4662088


local_phone
  • Phone 1
    866-­743-­2273

CARE and FERA are PG&E discount programs that help eligible customers pay their energy bills. Over 1.4 million customers are receiving a bill discount through these two programs. People need to complete the online CARE/FERA enrollment form to find out if they're eligible. http://www.pge.com/carefera
  • California Alternate Rates for Energy Program (CARE). A monthly discount of 20% or more on gas and electricity. Participants qualify through income guidelines or if enrolled in certain public assistance programs.
  • Family Electric Rate Assistance Program (FERA). A monthly discount of 18% on electricity only. Must be a household with three or more people. Participants qualify through income guidelines.
Email: CAREandFERA@pge.com
Phone: 866-743-2273
CITY OF ROSEVILLE: UTILITY REBATES

CITY OF ROSEVILLE #65631429


location_on A
  • 311 Vernon Street
    Roseville, Placer
local_phone
  • City of Roseville
    916-774-5300

To assist residents with energy and water efficiency projects, Roseville Electric Utility and Environmental Utilities offer rebates to lower the cost of your utility service and help pay for a portion of the upfront costs for energy and water efficiency improvement projects.

Water
  • City of Roseville Utility Rebates: Water customers can receive rebates to assist with projects that save water.
  • City of Roseville also rebates customers $1.00 per square foot of turf grass removed and replaced with water efficient landscape up to $1000 per address.

Energy / Overall Utility

During COVID-19, the following services are available:
  • Electric Rate Assistance Program: a 15% discount on electric service for residents meeting certain income criteria.
  • Electric Residential Relief Program: short-term assistance program is designed to support residents who may be struggling financially as a result of COVID-19. Qualifying customers will receive a one-time credit on their electric bill.
  • Partial payme…
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CORONAVIRUS - MORATORIUM ON CUSTOMER SHUTOFFS FOR NONPAYMENT - PG&E

PACIFIC GAS AND ELECTRIC COMPANY #67322868


https://www.pgecurrents.com/2020/03/12/pg-moratorium-on-customer-shutoffs-for-nonpayment/

PG&E’s Pandemic Response Includes Precautionary Health and Safety Actions; Moratorium on Customer Shutoffs for Nonpayment

The company’s enterprise-wide incident response team continues to activate protocols and actions as the situation changes to protect the health and safety of customers and employees; does not expect any disruption in gas or electric service throughout public health crisis 

PG&E announced today (March 12) that due to the COVID-19 pandemic it has voluntarily implemented a moratorium on service disconnections for non-payment, effective immediately. This suspension will apply to both residential and commercial customers and will remain in effect until further notice.

To further support customers who may be impacted by the pandemic, PG&E will offer its most flexible pay plans to customers who indicate either an impact or hardship as a result of COVID-19. … [read more]
COVID-19 RATE RELIEF CREDIT - NTPUD

NORTH TAHOE PUBLIC UTILITY DISTRICT #69004085


location_on C
  • 875 National Ave
    Tahoe Vista, Placer

The North Tahoe Public Utility District (NTPUD) Board of Directors adopted a COVID-19 Rate Relief Credit program to assist NTPUD residents and businesses that have been economically impacted by the COVID-19 pandemic.
 
The Rate Relief Credit Program offers a one-time account credit to to customers who have been financially impacted by COVID-19. Approved qualifying eligible customers, on a first come first served basis, will receive a one-time credit applied to their account equal to one month of the fixed portion of their monthly water and/or sewer utility bill (base charges, system replacement, and state and federal mandate fees).

Applications
  1. Review the eligibility guidelines to confirm eligibility.
  2. Download the applicationemail (customerservice@ntpud.org) or call the District at 530-546-4212, to receive a paper copy in the mail, or pick up an application from the vestibule at the Administrative Offices at 875 National Ave. (District offices are clo…
[read more]
DISABILITY DISASTER ACCESS AND RESOURCES PROGRAM - CFILC

CALIFORNIA FOUNDATION FOR INDEPENDENT LIVING CENTERS (CFILC) #70399026


The Disability Disaster Access and Resources Program, is a joint effort with the California Foundation for Independent Living Centers (CFILC) and PG&E to support people with disabilities and older adults before, during, and after a PSPS event.

The program enables qualified customers who use electrical medical devices to access backup portable batteries through a grant, lease-to-own or the FreedomTech low-interest financial loan program.

Transportation resources, lodging and food options are also provided through an online application process to qualified customers. CFILC administers all aspects of the program.
 
Disability Disaster Access and Resources Program - https://disabilitydisasteraccess.org/public-safety-power-shutoffs/
FreedomTech - https://freedomtech.org/
DO NOT CALL REGISTRY - FTC

FEDERAL TRADE COMMISSION #47734777


Registers phone numbers for consumers who want to reduce the number of unwanted sales calls. To register, call 1-888-382-1222 from the phone you want to register. Or, visit www.donotcall.gov and register online. You will receive a confirmation email from www.donotcall.gov and you must click on the link in the email within 72 hours to complete your registration.

Most legitimate companies don't call if your number is on the Registry. If a company is ignoring the Registry, there's a good chance its a scam. If you get these calls hang up and file a complaint with the FTC.
EMERGENCY BROADBAND BENEFIT - FCC

FEDERAL COMMUNICATIONS COMMISSION #71891594


The Emergency Broadband Benefit is an FCC program to help households struggling to pay for internet service during the pandemic. This benefit connects eligible households to jobs, critical healthcare services, and virtual classrooms.
 
Eligible consumers can receive:
  • Up to $50 per month on Home Internet service 
  • Up to $75 per month for households on qualifying Tribal Lands
  • One-time discount of up to $100 for a computer or a tablet (offered in California by human-I-T when buying their broadband service) 
 
The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household.
 
Qualifications and Applications
Visit https://www.internetforallnow.org/applytoday for an overview of qualifications and steps to apply. One household member must meet one of the criteria listed.

Find a Broadband Provider
Customers without internet: Call 866-696-8748 to help you compare your options.

Customers with internet: Check with your provider … [read more]
EMERGENCY DISASTER RELIEF - LU

LIBERTY UTILITIES #74672165


local_phone
  • Liberty Utilities
    1-800-782-2506

Liberty Utilities has implemented an Emergency Disaster Relief Program that provides protections to customers affected by wildfire and other natural disasters. In the event that a State of Emergency is declared at the state or federal level, protections would be available to customers who experience loss or disruption of the delivery or receipt of utility service and/or resulted in the degradation of the quality of utility service.

If these criteria are met, Liberty Utilities will:
  • Waive deposit requirements for residents seeking to re-establish service for one year and expedite move-in and move-out service requests
  • Stop estimated energy usage for billing attributed to the time period when the home/unit was unoccupied as a result of the emergency
  • Discontinue billing
  • Prorate any monthly access charge or minimum charges
  • Implement payment plan options for residential customers
  • Suspend disconnection for non-payment and associated fees, waiver of deposit and late fee requirements
  • Provide su…
[read more]
ENERGY SAVINGS - TDPUD

TRUCKEE DONNER PUBLIC UTILITY DISTRICT #4661773


location_on D
  • 111570 Donner Pass Road
    Truckee, Nevada

Offers one-time utility bill credit equal to customer's largest electric bill in the past 12 months - up to $200; a free home-energy survey; free energy saving measures including replacing light bulbs, weather stripping, and water heater blankets.
FIRE MAP - CPUC

CALIFORNIA PUBLIC UTILITIES COMMISSION #72990428


location_on E
  • 505 Van Ness Avenue (corner of Van Ness & McAllister)
    San Francisco, San Francisco

The CPUC’s Fire Map (or FireMap) is at https://ia.cpuc.ca.gov/firemap/. Most of Nevada County and Placer County are in Tier 2 or 3.To find your tier, enter your address in search box at top right of map.

The Fire Map has the following sections:
  • High Fire-Threat District
    • Tree Mortality Task Force – High Hazard Zone Map
    • CPUC Fire-Threat Map* - click checkbox for Tier/s to show on map. Most of Nevada County and Placer County are in Tier 2 or 3.
  • California Fire Perimeters (1878-2015)
  • Land Cover
  • Boundaries / Masks - click checkbox for California Counties to show county lines
  • Basemaps
ABOUT THE MAP
The CPUC High Fire-Threat District Map consists of two map sources and includes three fire-threat areas:

Zone 1 consists of Tier 1 High-Hazard Zones (HHZs) from the United States Forest Service (USFS) and California Department of Forestry and Fire Protection (CAL FIRE) joint map of Tree Mortality HHZs. Tier 1 HHZs (CAL FIRE) are in direct proximity to communities, roads, and … [read more]