CARE & FERA ENERGY BILL ASSISTANCE - PG&E

PACIFIC GAS AND ELECTRIC COMPANY


location_on
  • 300 Lakeside Drive
    Oakland, Alameda
local_phone
  • Phone 1
    CARE
    866-­743-­2273
  • Phone 2
    FERA
    800-743-5000
  • Fax
    877-302-7563
  • TTY
    711 or 1-800-735-2929
  • Toll-Free
    877-660-6789

CARE and FERA are PG&E discount programs that help eligible customers pay their energy bills. Over 1.4 million customers are receiving a bill discount through these two programs. People need to complete the online CARE/FERA enrollment form to find out if they're eligible. http://www.pge.com/carefera
  • California Alternate Rates for Energy Program (CARE). A monthly discount of 20% or more on gas and electricity. Participants qualify through income guidelines or if enrolled in certain public assistance programs.
  • Family Electric Rate Assistance Program (FERA). A monthly discount of 18% on electricity only. Must be a household with three or more people. Participants qualify through income guidelines.
Email: CAREandFERA@pge.com
Phone: 866-743-2273