CA COVID-19 Rent Relief is a state-wide program for renters and landlords. If you are an income eligible landlord or renter in Nevada County and need help with past due, current, or future rent or utilities because of a financial hardship caused by COVID-19, you may be eligible for assistance through the CA COVID-19 Rent Relief program. Payments will be made directly to landlords and utility providers. 

Applications opened on March 17, 2021. For Nevada County, this statewide rent relief is available through Housing Is Key. AMI Housing provides rent relief in Nevada County and will contact eligible applicants who apply through the state's website (HousingIsKey.com) or the state COVID-19 Rent Relief Call Center (833-430-2122).

Visit HousingIsKey.com or call 833-430-2122 to check eligibility, find a Local Partner Network organization near you, and apply today! 

Call for assistance

• 833-430-2122 - CA COVID-19 Rent Relief Call Center - For additional information, to find a …

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The CA COVID-19 Rent Relief Program is a state-wide rent relief program for renters and landlords. Applications opened on March 17, 2021. The CA COVID-19 Rent Relief program offered by the state is provided on a county by county basis.

• For Placer County, this statewide rent relief is available through the "Emergency Rental Assistance Program" (or ERAP).
• For Nevada County, this statewide rent relief is available through Housing Is Key.

California’s COVID-19 Rent Relief for Renters and Landlords - https://housing.ca.gov/covid_rr/index.html
 
Call for assistance

• 833-430-2122 - CA COVID-19 Rent Relief Call Center - For additional information, to find a Local Partner Network organization near you, or for eligibility and application help.
• 833-422-4255 - California Housing is Key COVID-19 Assistance Line

RENTERS
Am I Eligible?

Eligible renters whose landlords choose not to participate in the program may apply on their own and receive 100% of unpaid rent dating from April 1, 202… [read more]

211 offers Nevada and Placer county residents assistance with applications for the Housing Is Key rental assistance program. People are eligible for assistance with their applications if they have one or more of these barriers to accessing the application:

• No internet access
• Don’t know how to use a computer or other device
• Have a disability that keeps them from being able to use a computer or other device
• Any other barrier to accessing and completing the online application

Call for assistance

• 2-1-1 or 833-342-5211 – for assistance with the application if you have a barrier to accessing it

RENTERS
Am I Eligible for the program?

Eligible renters whose landlords choose not to participate in the program may apply on their own and receive 100% of unpaid rent dating from April 1, 2020. Applicants can receive up to 12 months of cumulative assistance unless they were 12 months behind at the time of application in which case they can receive 15 months of assistance.

Applicants will not be asked abo… [read more]

Wildfire resources are provided by 211 Connecting Point.

RIVER FIRE RECOVERY

RECOVERY NAVIGATORS FOR NEVADA COUNTY RESIDENTS
Connecting Point offers Recovery Navigators for Nevada County residents impacted by the River Fire. Call 211 or 833-342-5211 to receive a referral to a Navigator who will contact you within one business day to offer assistance during your recovery process.

Navigators will work one-on-one with individuals and families that have been impacted by the River Fire. Meeting regularly and as needed, the Navigators will be able to work with you step-by-step throughout the recovery process, provide you with resources for any need that comes up, navigate the County, State, Federal re-building processes that you will encounter, advocate for additional resources as needed, provide a physical place where you can print, fax, email, and copy documents, and keep you up to date with any updates as they are released.

FEDERAL, STATE, & COUNTY RECOVERY INFORMATION

Federal&nb… [read more]

Wildfire resources are provided by 211 Connecting Point.

ALERTS
To SIGN UP for Placer Alerts, visit www.placer-alert.org.

EVACUATIONS
To see an interactive map of the evacuation area for Placer County (including incident-specific zones for the River Fire) view the PCSO River Fire evacuation map.

CALFIRE MAP
Cal Fire statewide fire map & incident information here.

EVACUATION CENTERS
There are no Temporary Evacuation Points & Congregate Shelters currently open for River Fire evacuees.

IF ALL ARE CLOSED: SHELTER OPTIONS FROM RED CROSS
If you are under a mandatory Evacuation Order and Temporary Evacuation Points are closed, you can call Red Cross 24/7 at 1-844-236-0153.

ANIMAL EVACUATIONS

• For animal evacuations: Contact Placer County Animal Services Center at 530-886-5500. Dial extension 2.
• For evacuees: Evacuees requiring support with animals are encouraged to seek boarding, hotel or other options. If additional support is needed, small or large animals can be taken to the Placer …

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211 Connecting Point can refer people to other 211 call centers in California and around the USA. 211 Contact Center Representatives can access a PDF document for California that contains County, Phone Number, Lead Entity, Website, and State Region served. To find contact centers around the United States visit https://www.211.org/about-us/your-local-211

 

California 211 Direct Phone Numbers
2‑1‑1 is a free telephone number providing access to local community services. 2‑1‑1 is available in multiple languages, allowing people access to information and to obtain referrals for resources such as physical and mental health, housing, utility, food, transportation, employment assistance, and suicide and crisis interventions. 2‑1‑1 also provides disaster preparedness, response, and recovery during declared emergencies.
County	Number
Alameda	888-886-9660
Alpine	During disasters only
Amador	No 211 service
Butte	866-9…

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Coordinated Entry callers will speak to a 211 call specialist who will walk them through a series of questions. The caller’s answers are entered by the 211 call specialist into HUD’s Homeless Management Information System (HMIS), which can be accessed only by designated organizations that provide housing services. Callers have access to emergency shelter as well as long term/permanent housing by going through the Coordinated Entry process.
 

Coordinated Entry callers will speak to a 211 call specialist who will walk them through a series of questions. The caller’s answers are entered by the 211 call specialist into HUD’s Homeless Management Information System (HMIS), which can be accessed only by designated organizations that provide housing services. Callers have access to emergency shelter as well as long term/permanent housing by going through the Coordinated Entry process.

Coordinated Entry intakes can be completed by calling our Homeless Resource Helpline at 833-3PLACER (833-375-2237).

For additional resources to help with homelessness, you may also call our 24 hour Contact Center at 833-DIAL211 (833-342-5211).

People who are mandatorily evacuated due to wildfire or other disasters may have homeowners' or renters' insurance coverage to help with evacuation and relocation costs, even if their homes are not damaged or destroyed.

Additional Living Expense coverage, known as ALE, typically includes:

• Food and housing costs
• Furniture rental, relocation and storage
• And extra transportation expenses

Who to Contact:
Residents who have been evacuated should contact their insurance agent and/or the California Department of Insurance to find out what their renter's or homeowners' policy covers and other resources that may be available to them while the mandatory evacuation orders are in place. Evacuees are urged to contact their insurance company to verify their ALE coverage provision and limits and learn about requirements to use the coverage.

Receipts and Documentation:
It is critical to keep all receipts and document the date, time, and names of any insurance company employees you speak to regarding your … [read more]

The Adult Protective Services Program is intended to provide intervention activities directed toward safeguarding the well-being of elders and dependent adults suffering from or at risk of abuse or neglect, including self-neglect. A special 24-hour, 7-day a week, response program is available by calling Adult Protective Services: 530-265-1639 or 888-339-7248.

Home Safe is a homelessness prevention demonstration grant that will serve APS clients who are at imminent risk of homelessness or recently became homeless due to abuse, neglect, self-neglect, or financial exploitation.  The goal of the Home Safe program is to support the safety and housing stability of individuals involved in APS by providing short-term housing related assistance.

APS Eligibility:
Elder (60 years and older) and dependent adults (18-59 years old) who experience abuse, neglect, self-neglect or financial exploitation and otherwise meet the eligibility criteria for Adult Protective Services (APS); and need housing… [read more]