EveryoneON offers options of home Internet service and computers for low-income individuals and families.

Visit https://www.everyoneon.org/find-offers and use the zip code search tool to find information about low-cost Internet service in your area and information about low-cost computers.

McCourtney Road Transfer Station (MRTS)
14741 Wolf Mountain Road
Grass Valley, CA
530-274-3090 (if you are not calling for any of the named menu options, press 0 once or twice and it may take you to a call agent)
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Residential Recycling Drop-off for recyclables and cardboard
At McCourtney Road Transfer Station (a buy back location)
OR
At the WM Commingle Residential Recycling Drop-off location (NO buy back)
GPS Address: 12556 Loma Rica Ave, Grass Valley, CA 95945
Physical Address: 12640 Loma Rica Ave, Grass Valley, CA 95945
Both locations are free for residential customers.

The WM Facebook page posts service updates: https://www.facebook.com/NevadaCountyWM/
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HOURS OF OPERATION

• E-Waste & Universal Waste Only - Wed-Sun, 8am to 3:30pm
• Individual Households for Household Hazardous Waste - Fri-Sun, 8am to 3:30pm
• Business and Commercial Customers for Household Hazardous Waste Facility: Bill of Lading, Pricing, EPA number, and Appointment required. Please call 530-2…

[read more]

MEDICAL BASELINE PROGRAM
The Medical Baseline Program, also known as Medical Baseline Allowance, is an assistance program for residential customers who depend on power for certain medical needs. Qualifying medical devices include any medical device used to sustain life. Devices include equipment used for mobility, per a licensed medical practitioner. Devices are for home use only. Devices used for therapy generally do not qualify.

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PORTABLE BATTERY PROGRAM (PBP)
PG&E's Portable Battery Program (PBP) provides backup battery power to qualified customers who depend on life-sustaining medical equipment. The program is available before, during, and after Public Safety Power Shutoff (PSPS) events when PG&E needs to turn off power during severe weather for public safety to prevent wildfires. 

IDENTIFYING CUSTOMERS WHO COULD QUALIFY FOR PORTABLE BATTERIES
PG&E identifies customers who might qualify for this program. Community Based Organizations co… [read more]

Through the Energy Share Program, Southwest Gas customers with qualifying financial hardships may receive financial assistance on their Southwest Gas bills.

Web pages

• Learn more and apply here - https://www.swgas.com/en/energy-share
• Contact Southwest Gas - https://www.swgas.com/en/contact-us. Contact page includes links to bill pay kiosk locations and more.

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Customers may apply for assistance with their Southwest Gas bill at the following locations, but must call BEFORE going to their community location as certain documentation is required to be presented with the application for gas bill assistance, and an appointment is necessary.

KINGS BEACH
Sierra Community House
265 Bear Street, Kings Beach, CA 96143
530-546-0952
familysupport@sierracommunityhouse.org
 
TRUCKEE
Sierra Community House
11695 Donner Pass Road, Truckee, CA 96161
530-546-0952
familysupport@sierracommunityhouse.org

Broadmand in Nevada County offers information about internet service in Nevada County, including low income, accessibility, and senior programs, and local broadband providers and coverage maps.

March 2022 - Need for Speed Survey MyNevadaCounty.com/Broadband
Nevada County leaders invite all residents to participate in a new a survey that will assess high-speed internet (or “broadband”) availability and reliability across the County. The results of this survey will help us prioritize new broadband projects, apply for funding, and advocate to elected officials and state regulators. https://www.mynevadacounty.com/3521/Need-for-Speed-Survey
Need help? Call 530-562-4992 to provide the survey responses via phone, or email broadband@co.nevada.ca.us
Survey results at https://experience.arcgis.com/experience/dbd84999d7264bc99c885af5e5c652df

Low income, accessibility, & senior programs
https://www.mynevadacounty.com/1474/Low-Income-Accessibility-Senior-Programs

Local broadband providers a… [read more]

PG&E outages map is here: https://pgealerts.alerts.pge.com/outagecenter/

Outage map with info specific to Public Safety Power Shutoff (PSPS) events is here: https://pgealerts.alerts.pge.com/outages/map/

Two PG&E web pages with info about multiple financial assistance resources

• Financial assistance and support for customers - https://www.pge.com/en_US/about-pge/company-information/protective-protocols/financial-support-awareness.page
• Find help to pay your bill or save energy - https://www.pge.com/en_US/residential/save-energy-money/help-paying-your-bill/payment-assistance-overview/payment-assistance-overview.page

One-Time Assistance
REACH - RELIEF FOR ENERGY ASSISTANCE THROUGH COMMUNITY HELP – through Dollar Energy. The PG&E REACH program helps low-income families keep their utilities services turned on in times of hardship or crisis. The REACH program is managed by Dollar Energy. See 2023 REACH info here: https://www.dollarenergy.org/need-help/california/reach-program/#:~:text=The%20maximum%20grant%20amount%20an,to%20pay%20past%20due%20amounts. Call 800-933-9677 or apply online at hardshiptools.org/MyApp
 
LIHEAP – through Project GO
https://www.projectgoinc.org/energy.html
Th… [read more]

PaintCare Inc., a non-profit 501(c)(3) organization, represents paint manufacturers (paint producers) to plan and operate paint stewardship programs in states and jurisdictions in the United States that pass paint stewardship laws.

In states where PaintCare operates, they encourage households and businesses to take their unwanted, leftover paint to a PaintCare drop-off site. Most sites are paint retailers, which are convenient locations open year-round and seven days a week. Across the PaintCare programs, there are more than 2,400 drop-off sites, most of which are paint retailers.

PaintCare encourages household hazardous waste programs, reuse stores, and others to operate paint reuse programs. Reuse programs return good quality unused paint to the local community at low or no cost. Reuse is a preferred method of waste management.

Web pages

Home - https://www.paintcare.org/
States where PaintCare operates - https://www.paintcare.org/paintcare-states/
Paint drop-off sites - https://www.paintc… [read more]

Pioneer Community Energy is a Community Choice Aggregator (CCA) that was formed in 2017. CCAs are not-for-profit public agencies that purchase electricity for residents and businesses in the community, leading to more competitive energy rates. Pioneer is one of 24 operational CCAs in California. CCAs work with investor-owned utilities (IOUs) like PG&E. PG&E maintains the physical infrastructure, delivers the power, and provides the billing service. 

Pioneer serves large areas of Placer and El Dorado counties and the Cities of Grass Valley and Nevada City in Nevada County.

Pioneer customers are also PG&E customers since PG&E’s transmission infrastructure (poles and wires) is used to deliver the electric generation provided by Pioneer. For more, visit the How It Works page - pioneercommunityenergy.org/how-it-works/

Since Pioneer customers are also PG&E customers because PG&E provides the delivery infrastructure, Pioneer customers are el… [read more]

Placer County Water Agency (PCWA) is the primary water resource agency for Placer County, California, with a broad range of responsibilities including water resource planning and management, retail and wholesale supply of drinking water and irrigation water, and production of hydroelectric energy.

After Hours Emergency
If you have an after-hours emergency, please call (530) 823-4850 and our answering service will relay your call to standby personnel who can assist you.

Web pages from above with visible url links

• Main website - https://www.pcwa.net/