Pioneer Community Energy is a Community Choice Aggregator (CCA) that was formed in 2017. CCAs are not-for-profit public agencies that purchase electricity for residents and businesses in the community, leading to more competitive energy rates. Pioneer is one of 24 operational CCAs in California. CCAs work with investor-owned utilities (IOUs) like PG&E. PG&E maintains the physical infrastructure, delivers the power, and provides the billing service. 

Pioneer serves large areas of Placer and El Dorado counties and the Cities of Grass Valley and Nevada City in Nevada County.

Pioneer customers are also PG&E customers since PG&E’s transmission infrastructure (poles and wires) is used to deliver the electric generation provided by Pioneer. For more, visit the How It Works page - pioneercommunityenergy.org/how-it-works/

Since Pioneer customers are also PG&E customers because PG&E provides the delivery infrastructure, Pioneer customers are el… [read more]

The Salvation Army provides basic needs assistance, community support programs, and emergency services for people living in Rocklin and Roseville.

Services include:

• Rental assistance
• Utility assistance, available when funding allows
• Food assistance, including:
  • Emergency pantry
  • Community meals (times vary)
• Disaster response, including fire recovery and emergency aid
• Shower access on Fridays from 6-7pm (no clothing distribution)
• Holiday programs, such as seasonal food boxes and gift drives
• Childcare assistance, available in limited cases
• Employment support, including job search assistance and referrals
• Spiritual support, such as pastoral care and prayer counseling

Web pages

• Home - https://roseville.salvationarmy.org/roseville/social-services/

The City of Roseville operates a municipal electric utility serving residents and businesses within the City of Roseville. 

Roseville Electric is independent and not affiliated with​ PG&E or Pioneer Community Energy.

Services include:

• Providing electricity to customers within Roseville city limits
• Offering medical baseline and utility payment assistance programs
• Managing energy efficiency programs and rebates

Roseville Electric customers are not eligible for PG&E payment plans or assistance programs.

Web pages

• Home - https://www.roseville.ca.us 
• Electric Utility Home Page - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8663021
• Medical and Other Payment Assistance Plans - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8892526

The City of Roseville's Waste Services Division provides weekly collection for nearly 50,000 residential homes and over 1,500 commercial customers.

​Web pages

• Home - https://www.roseville.ca.us/government/departments/environmental_utilities/at_your_service/trash_and_green_waste#:~:text=The%20City%20of%20Roseville's%20Waste,recycling%2C%20and%20green%20waste%20annually.
• Household Hazardous Waste Drop-Off Locations - https://wpwma.ca.gov/wp-content/uploads/2022/09/Placer-Recycles_Resident-HHW_9.22_WPWMA-site.pdf

Project GO, Inc. provides utility bill assistance through the Home Energy Assistance Program (HEAP) for income-eligible households in Placer and Nevada counties.

The program helps reduce heating and cooling costs with a once-per-year payment toward eligible utility bills.

Services include:

• A one-time utility payment (available once every 12 months) for gas, electric, propane, or firewood
• Financial help for current and/or past due bills, including 48-hour shut-off notices
• Annual assistance amount of up to $1,000, based on household income and energy burden (amount subject to change)
• Phone-based application process followed by mailed packet with instructions for submitting documentation

APPLYING FOR ASSISTANCE (HEAP and or ECIP) To apply for annual or emergency utility assistance through HEAP or ECIP, please call (888) 524-5705 and follow the prompts that lead to the correct mailbox corresponding to your need (see below). All calls are returned in the order they are received, within 24 -… [read more]

The Weatherization Assistance Program (WAP) provides free weatherization services and products to improve a home’s energy efficiency and reduce overall utility costs, including attic insulation, weather-stripping, caulking, minor home repairs, and related conservation measures (see below), as applicable within the program guidelines.

Products and services provided are based upon the evaluation of cost effectiveness and essential needs.

Weatherization services consist of a full assessment of all weatherization measures that Project GO, Inc. has to offer, including heating and cooling (HCS) services. 

Once accepted into the program, a thorough assessment of the residence is conducted, including carbon monoxide testing.

Eligibility and Application

​For income eligibility and further program information, please call 916-782-3443 between the hours of 9am and 4pm, Monday through Friday.

This Project GO program serves the entirety of both Nevada and Placer counties.


​Web pages

• Home - https://…

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Environmental Utilities, a division of the City of Roseville, manages water, wastewater, garbage, recycling, stormwater, and recycled water services for Roseville residents.

Services include:

• Water delivery, wastewater collection, and recycled water systems
• Garbage, green waste, and recycling collection
• Stormwater quality monitoring and compliance
• Water efficiency programs, including Water Wise House Calls
• Educational materials on waste reduction and resource conservation

Web pages

• Home - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8717422
• Recycling - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8908309
• Water Wise House Calls - https://www.roseville.ca.us/cms/one.aspx?portalId=7964922&pageId=10783212
• Contact - https://www.roseville.ca.us/government/departments/environmental_utilities/contact_us

AT&T and DIRECTV outage info are provided here. Please make sure you type in the zip code.

Web pages

• Home - https://www.att.com/
• Outages - https://www.att.com/outages/California

The Disability Disaster Access and Resources Program (DDAR) a joint effort with the California Foundation for Independent Living Centers (CFILC) and PG&E to support people with disabilities and older adults before, during, and after a PSPS event.

The program enables qualified customers who use electrical medical devices to access backup portable batteries through a grant, lease-to-own or the FreedomTech low-interest financial loan program.

Transportation resources, lodging and food options are also provided through an online application process to qualified customers. CFILC administers all aspects of the program.

Web pages

• Home - https://disabilitydisasteraccess.org/
• PSPS resources - https://disabilitydisasteraccess.org/public-safety-power-shutoffs/

Through the Community Living Fund (CLF) grant, Resources for Independent Living (RIL) offers eligible Placer County residents free portable air conditioning units.

Interested people can contact this program's manager, Independent Living Specialist James Crum, to learn more and apply.

Web pages

• Home - https://www.ril-sacramento.org/