Placer County Water Agency (PCWA) is the primary water resource agency for Placer County, California, with a broad range of responsibilities including water resource planning and management, retail and wholesale supply of drinking water and irrigation water, and production of hydroelectric energy.

After Hours Emergency
If you have an after-hours emergency, please call (530) 823-4850 and our answering service will relay your call to standby personnel who can assist you.

Web pages

• Home - https://www.pcwa.net/

Pioneer Community Energy is a Community Choice Aggregator (CCA) that was formed in 2017. CCAs are not-for-profit public agencies that purchase electricity for residents and businesses in the community, leading to more competitive energy rates. Pioneer is one of 24 operational CCAs in California. CCAs work with investor-owned utilities (IOUs) like PG&E. PG&E maintains the physical infrastructure, delivers the power, and provides the billing service. 

Pioneer serves large areas of Placer and El Dorado counties and the Cities of Grass Valley and Nevada City in Nevada County.

Pioneer customers are also PG&E customers since PG&E’s transmission infrastructure (poles and wires) is used to deliver the electric generation provided by Pioneer. For more, visit the How It Works page - pioneercommunityenergy.org/how-it-works/

Since Pioneer customers are also PG&E customers because PG&E provides the delivery infrastructure, Pioneer customers are el… [read more]

The Salvation Army provides basic needs assistance, community support programs, and emergency services for people living in Rocklin and Roseville.

Services include:

• Rental assistance
• Utility assistance, available when funding allows
• Food assistance, including:
  • Emergency pantry
  • Community meals (times vary)
• Disaster response, including fire recovery and emergency aid
• Shower access on Fridays from 6-7pm (no clothing distribution)
• Holiday programs, such as seasonal food boxes and gift drives
• Childcare assistance, available in limited cases
• Employment support, including job search assistance and referrals
• Spiritual support, such as pastoral care and prayer counseling

Web pages

• Home - https://roseville.salvationarmy.org/roseville/social-services/

The City of Roseville's Waste Services Division provides weekly collection for nearly 50,000 residential homes and over 1,500 commercial customers.

​Web pages

• Home - https://www.roseville.ca.us/government/departments/environmental_utilities/at_your_service/trash_and_green_waste#:~:text=The%20City%20of%20Roseville's%20Waste,recycling%2C%20and%20green%20waste%20annually.
• Household Hazardous Waste Drop-Off Locations - https://wpwma.ca.gov/wp-content/uploads/2022/09/Placer-Recycles_Resident-HHW_9.22_WPWMA-site.pdf

The City of Roseville operates a municipal electric utility serving residents and businesses within the City of Roseville. 

Roseville Electric is independent and not affiliated with​ PG&E or Pioneer Community Energy.

Services include:

• Providing electricity to customers within Roseville city limits
• Offering medical baseline and utility payment assistance programs
• Managing energy efficiency programs and rebates

Roseville Electric customers are not eligible for PG&E payment plans or assistance programs.

Web pages

• Home - https://www.roseville.ca.us 
• Electric Utility Home Page - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8663021
• Medical and Other Payment Assistance Plans - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8892526

Project GO, Inc. provides utility bill assistance through the Home Energy Assistance Program (HEAP) for income-eligible households in Placer and Nevada counties.

The program helps reduce heating and cooling costs with a once-per-year payment toward eligible utility bills.

Services include:

• A one-time utility payment (available once every 12 months) for gas, electric, propane, or firewood
• Financial help for current and/or past due bills, including 48-hour shut-off notices
• Annual assistance amount of up to $1,000, based on household income and energy burden (amount subject to change)
• Phone-based application process followed by mailed packet with instructions for submitting documentation

APPLYING FOR ASSISTANCE (HEAP and or ECIP) To apply for annual or emergency utility assistance through HEAP or ECIP, please call (888) 524-5705 and follow the prompts that lead to the correct mailbox corresponding to your need (see below). All calls are returned in the order they are received, within 24 -… [read more]

The Weatherization Assistance Program (WAP) at Project GO, Inc. provides free energy efficiency upgrades to help reduce household utility costs and improve indoor comfort.

Services are provided at no cost and may include:

• Attic insulation
• Weather-stripping and caulking
• Minor home repairs
• Heating and cooling system services
• Carbon monoxide testing
• Refrigerator replacement (when applicable)

All homes receive a comprehensive energy assessment to determine the most effective upgrades based on need and cost-efficiency.

Web pages

• Home - https://www.projectgoinc.org/ 
• Weatherization Assistance Program - https://www.projectgoinc.org/wap.html

Environmental Utilities, a division of the City of Roseville, manages water, wastewater, garbage, recycling, stormwater, and recycled water services for Roseville residents.

Services include:

• Water delivery, wastewater collection, and recycled water systems
• Garbage, green waste, and recycling collection
• Stormwater quality monitoring and compliance
• Water efficiency programs, including Water Wise House Calls
• Educational materials on waste reduction and resource conservation

Web pages

• Home - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8717422
• Recycling - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8908309
• Water Wise House Calls - https://www.roseville.ca.us/cms/one.aspx?portalId=7964922&pageId=10783212
• Contact - https://www.roseville.ca.us/government/departments/environmental_utilities/contact_us

The Eastern Regional Landfill Material Recovery Facility (MRF) and Transfer Station provides landfill services.

There is no senior discount for use of the transfer station.

For questions about senior discount eligibility for residential service, call 530-583-7800. Eligibility requirements include being a full time resident at the service address and being enrolled in the CARE utility payment assistance plan through the electric utility provider.

Web pages

• Home - https://www.waste101.com/hours-location/

The Truckee Donner Public Utility District's  Energy Savings Program (ESP) provides energy and water efficiency upgrades and utility bill assistance to qualifying households. 

The program is available to Truckee Donner Public Utility District (TDPUD) account holders who are primary residents and meet income or program eligibility requirements.

Services include:

• Free in-home assessments from certified energy specialists
• Free products to reduce energy and water use, such as:
• Up to 50 LED light bulbs
• Low-flow showerheads and sink aerators
• Weather stripping, door sweeps, and hot water pipe insulation
• An annual credit equal to the largest bill from the past 12 months (up to $200)

Web pages

• Home - https://www.tdpud.org/home 
• ESP - https://www.tdpud.org/customer-service/billing-options/assistance-programs