The 211 Connecting Point Contact Center can refer people to other 211 call centers in California and around the USA.

Find contact centers around the United States here.

You can also call 866-FIND-211 (866-346-3211) to find your county's 211 in California. Your call can be transferred to your local 2-1-1.

(Note: If you work at a 2-1-1 in California and would like your county to route appropriately through the 866-find-211 phone line, please contact Eve Hamilton at ehamilton@icfs.org.)

PSPS is a Public Safety Power Shutoff event. Pacific Gas & Electric (PG&E) may do a PSPS when danger of wildfires is high. PSPS Care Coordination is a program to help PG&E customers who have health and medical needs that require electricity.

Care Coordination helps to get a plan in place for resources that can be used during a PSPS power outage event. Callers will receive a follow up call from Connecting Point staff so they can create their plan. The care coordination call will typically take 30-45 minutes.

Who qualifies?

Those who have access & functional needs, and/or are electricity dependent during a power outage (examples include medical equipment or medications that rely on power, accessibility equipment that relies on power, etc).

What is Care Coordination?

Care Coordination helps you create a safety plan by providing information about what to do before, during, and after a power outage. The Care Coordinator can help you:

• Build a list of emergency contacts and you…

The Children’s Community Chest Program offers emergency funding to meet the needs of children ages 0-18 in Nevada and Sierra County families when no other community support is available. 

Funds are intended for urgent situations and must be requested by a public or nonprofit agency.

Covered areas include Nevada County and the Sierra County portions of the Tahoe-Truckee region.

Support may include:

• Emergency rental assistance
• Transportation or car repair costs
• Utility payments to prevent shut-off
• Medical or counseling expenses
• Summer camp enrollment

Requests must include documentation of need, such as a price quote or bill, and are submitted by agencies on behalf of the family. Funding is limited and supported by community donations.

Web pages

• Home - https://www.sncs.org/
• Children's Community Chest - https://www.sncs.org/resources.html?tp3=1_2
• Community Chest Application & Guidelines - http://www.sncs.org/PDFs/Forms/Community_Chest_Application.pdf
• Contact - htt…

Interfaith Food Ministry, in a partnership with SpeeDee Carts, offers food home delivery to eligible people. Qualifying clients include seniors, people with disabilities, people who have tested positive for COVID-19 and are in isolation, and individuals who only sometimes have access to transportation.

When? Every 2nd, 3rd, and 4th week of the month

For information and eligibility screening, call Interfaith Food Ministry at 530-273-8132.

Web pages

• Home - https://www.interfaithfoodministry.org/

This is a Ready to Grow (R2G) resource. Ready to Grow is a First 5 Nevada County program to connect children 0-5 with services and information that support their well-being. Organizations with programs that have this R2G tag may have additional programs of interest to families.

24-HOUR CRISIS LINE - 530-272-3467
Text - 530-290-6555
Chat - rc.chat/cbv
Business line - 530-272-2046

Community Beyond Violence offers a 24 hour crisis line which is available 365 days a year to victims in crisis from domestic violence, sexual assault, human trafficking, or dating violence, and for their friends or family members. Advocate/Counselors are available 24 hours a day for counseling and response to the hospital or law enforcement. Depending on circumstances, possible emergency transportation, food, and shelter may be available to those in crisis. All services are free, confidential and non-discriminatory.

Web pages

• Home - https://cbv.org/
• Services - https://www.cbv.org/our-services

This is a Ready to Grow (R2G) resource. Ready to Grow is a First 5 Nevada County program to connect children 0-5 with services and information that support their well-being. Organizations with programs that have this R2G tag may have additional programs of interest to families.

Community Beyond Violence provides crisis response and recovery services for individuals impacted by domestic violence, sexual assault, dating violence, human trafficking, and stalking. 

Services are confidential and available to survivors of all genders.

Services include:

• 24/7 crisis counseling by phone, text, and online chat
• Emergency shelter and safe housing (pet friendly) for up to 90 days
• Support groups
• Food, clothing, and transportation assistance
• Legal advocacy and help with Domestic Violence Temporary Restraining Orders (TROs)
• Court and mediation accompaniment
• Referrals to Nevada County Victim Witness and other support systems
• Coordination of Sexual Assault Response Team (SART) exams and medical response following sexual assault
• Referrals to additional services

Web pages

• Home - https://cbv.org/
• Services - https://www.cbv.org/our-services

Pawnie's Home Care provides home care services for seniors and people with disabilities. They put together a plan to fit each client and their specific needs. Most of their care services are listed below but there may be some that aren’t listed that could be implemented depending on the needs of their clients. Their goal is to provide regular in home services as well as ones that are outside of the box and not normally provided through other in home care providers. 

Service categories include:

• Care Coordination
• Companionship
• Respite Care
• Meal Planning and Preparation
• Transportation, Outings and Appointments
• Personal Care and Bathing
• Exercise and Rehab Regimen
• Pet Care Assistance
• Light Housekeeping
• Medication Reminders
• Dementia Care
• Hospice Care
• "Extra Mile Service" for things not covered elsewhere

Web pages

• Home - https://pawnies.com/

WWJD? (What Would Jesus Do?) Inc. is a nonprofit, non-denominational organization in Western Placer County serving people who are homeless, transitionally homeless, and working poor. From a mobile van in each community at conveniently located sites, they serve their clients a warm breakfast and provide a bag full of food for their dinner. WWJD? can also provide clothing, blankets, tarps, sleeping bags, toiletries, laundry soap, pet food, and other sundries.

WWJD? is an all-volunteer agency providing a mobile food service in the Roseville, Auburn, & Colfax areas of Western Placer County, along with medical care and transportation, referral services for adults and children who are homeless.

See service times and locations on the WWJD? website - https://www.wwjdinc.org/service-locations.html

Web pages

• Home - https://www.wwjdinc.org/

Seniors First offers Meals on Wheels and Senior Cafes.

Meals on Wheels

A service designed to help Older Adults Age in Place by targeting people who are home alone during the day and who have difficulty preparing simple meals. For clients who need the service temporarily.

Eligibility

At the time services are provided, clients shall be:

• 62 years of age or older, sufficiently functionally impaired and homebound; or,
• The spouse, of any age, of an eligible client; or,
• A person with a disability (of any age) who lives with an eligible client.

Senior Cafés

The Senior Cafés program provides a hot, healthy lunch five days a week to seniors age 60 at over eight Senior Café locations throughout Placer County including Auburn, Lincoln, Rocklin and Roseville. The Senior Cafés are lively gathering places that help maintain clients' sense of community and connectedness.

Cost

Meals are provided for a small optional contribution. No one is ever turned away for lack of financial resources.

There is a suggested d…

February 2024 Revision

Access in Motion 916-660-3934 Non-emergency medical transport. Van service with ambulatory & wheelchair assistance provided.

American Cancer Society (Road to Recovery) 800-227-2345 Provides transportation to and from treatment for people with cancer who do not have a ride or are unable to drive them selves. Please call well in advance of your appointment date to coordinate a ride with a volunteer driver.

Auburn Loop 530-745-7560 Auburn Loop is a route bus that will pick you up at  designated bus stops with designated times throughout the day between hours of 9:00 am until 5:00 pm.

Auburn On-Demand 530-745-7560 Auburn On-Demand is a city provided ride share service. Through an App you are able to request a pickup at a location and destination of your choice. Our bus will then pick you up and take you to your requested destination.

Capital Corridor 530-839-2220 Capitol Corridor is a train that goes from Colfax to San Jose with a set schedule with mul…