The 211 Connecting Point Contact Center can refer people to other 211 call centers in California and around the USA.

Find contact centers around the United States here.

You can also call 866-FIND-211 (866-346-3211) to find your county's 211 in California. Your call can be transferred to your local 2-1-1.

(Note: If you work at a 2-1-1 in California and would like your county to route appropriately through the 866-find-211 phone line, please contact Eve Hamilton at ehamilton@icfs.org.)

…

California 211 Direct Phone Numbers
2‑1‑1 is a free telephone number providing access to local community services. 2‑1‑1 is available in multiple languages, allowing people access to information and to obtain referrals for resources such as physical and mental health, housing, utility, food, transportation, employment assistance, and suicide and crisis interventions. 2‑1‑1 also provides disaster preparedness, response, and recovery during declared emergencies.
County	Number

[read more]

Public Works provides a wide range of public services such as:

• Bus Service/Transit
  • Placer County Transit (PCT)
  • Dial-A-Ride
  • Placer Commuter Express (PCE)
  • Tahoe Truckee Area Regional Transit (TART)
• Environmental Utilities (Garbage/Recycling, Sewer, Water)
• Floodplain Management
• Maintenance of County Vehicles
• Public Works Engineering
• Road Maintenance
  • Provides roadside tree and vegetation control
  • Emergency roadway hazard response
  • Repairs and maintains bridges
  • Maintains roadway signs, striping, and traffic signals
  • Snow removal in eastern Placer County, including North Lake Tahoe
  • Provides an encroachment permit for minor work in and around county maintained roads
  • Road issues/concerns can be reported to Placer County Connect
• Stormwater Quality
• Reduces pollutants in stormwater runoff
• Eliminates non-stormwater discharges
• Lessens the long-term impacts of stormwater discharges from development, business and municipal activities
• Educates the public about stormwater impacts

W…

[read more]

Placer Independent Resource Services (PIRS) provides free services for people with disabilities.  They serves Placer, El Dorado, and Alpine counties. 

PLEASE NOTE
~ PIRS does not provide any kind of financial assistance.
~ PIRS does not provide direct housing placement. PIRS can provide general information about housing resources and can assist with applications; advises about search strategies and tenant/landlord rights and responsibilities. No referral or placement services provided.

Services include

• Assistive Technology (AT) Resource Coordination
• Peer Support
• Personal Assistant Referral
• Benefits Counseling
• Transportation and Housing Resource Information and Advocacy
• Independent Living Skills Training
• Information and Referral
• Individual and Systems Advocacy
• Minor Home Modification
• Transition to Community-based Living
• Diversion from Institutionalization
• Transition to Adulthood for Post-secondary School Youth with disabilities
• Technical Assistance on Disability Access
• Community Education…

[read more]

CalWORKs provides cash aid and services to eligible families that have a child(ren) in the home. The program serves all 58 counties in the state and is operated locally by county welfare departments.

If a family has little or no cash and needs housing, food, utilities, clothing or medical care, they may be eligible to receive immediate short-term help. Families that apply and qualify for ongoing assistance receive money each month to help pay for housing, food and other necessary expenses.

The amount of a family‘s monthly assistance payment depends on a number of factors, including the number of people who are eligible and the special needs of any of those family members. The income of the family is considered in calculating the amount of cash aid the family receives.

Generally, services are available to:

• Families that have a child(ren) in the home who has been deprived of parental support or care because of the absence, disability or death of either parent.
• Families with a child(ren)…

[read more]

Pioneer Community Energy is a Community Choice Aggregator (CCA) that was formed in 2017. CCAs are not-for-profit public agencies that purchase electricity for residents and businesses in the community, leading to more competitive energy rates. Pioneer is one of 24 operational CCAs in California. CCAs work with investor-owned utilities (IOUs) like PG&E. PG&E maintains the physical infrastructure, delivers the power, and provides the billing service. 

Pioneer serves large areas of Placer and El Dorado counties and the Cities of Grass Valley and Nevada City in Nevada County.

Pioneer customers are also PG&E customers since PG&E’s transmission infrastructure (poles and wires) is used to deliver the electric generation provided by Pioneer. For more, visit the How It Works page - pioneercommunityenergy.org/how-it-works/

Since Pioneer customers are also PG&E customers because PG&E provides the delivery infrastructure, Pioneer customers are el… [read more]

The Salvation Army provides emergency assistance and community support for Rocklin and Roseville residents. Services include:

• Rental Assistance – Limited funds for Rocklin; none for Roseville until August 2025.
• Utility Assistance – Roseville utilities only; unavailable until August 2025.
• Food Assistance – Emergency pantry and community meals.
• Other Services – Disaster response, showers, holiday programs, childcare, job search support, and spiritual counseling.

Web pages

• Home - https://roseville.salvationarmy.org/roseville/social-services/

Environmental Utilities is Roseville's service provider for water, wastewater, waste services, recycled water and stormwater quality services. 

Web pages

• Environmental Utilities home - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8717422
• Recycling - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8908309
• Water Wise House Calls - https://www.roseville.ca.us/cms/one.aspx?portalId=7964922&pageId=10783212
• Contact - https://www.roseville.ca.us/government/departments/environmental_utilities/contact_us

Truckee Donner Public Utility District provides the greater Truckee area with water and electric services while guiding the community to conserve resources.

Power Outages Information about power outages. Truckee Donner Public Utility District does not generate power locally and is dependent on NV Energy for transmission of electricity. Service Map View the Electric Utilities Service map: https://www.tdpud.org/Home/ShowDocument?id=7905 Electric Service map can be found by using the search bar on TDPUD's website: www.tdpud.org, by searching keywords: "Service Map", and the 3rd resource on that list of results shows the Electric Utilities Service Map. How to Prepare To receive notifications including PSOM event notifications visit https://www.tdpud.org/departments/psom. At the bottom of the PSOM webpage, see the "How to Prepare" section. You will see links to resources for customers. Below those resources, you will also see an option to enter an email address …

[read more]

Truckee Donner Public Utility District offers information about power outages. Truckee Donner Public Utility District does not generate power locally and is dependent on NV Energy for transmission of electricity.

Service Map
View the Electric Utilities Service map: https://www.tdpud.org/Home/ShowDocument?id=7905

Electric Service map can be found by using the search bar on TDPUD's website: www.tdpud.org, by searching keywords: "Service Map", and the 3rd resource on that list of results shows the Electric Utilities Service Map.

Outages
View the Public Outage Map: https://www.tdpud.org/departments/electric/electric-outage-information

How to Prepare
To receive notifications including PSOM event notifications visit https://www.tdpud.org/departments/psom. At the bottom of the PSOM webpage, see the "How to Prepare" section. You will see links to resources for customers. Below those resources, you will also see an option to enter an email address for non-customers to receive notifications.

If you are…

[read more]

Sierra Community House provides Crisis Intervention services.  

24-hour Help Line at 800-736-1060.

You may also call the national Suicide and Crisis Lifeline by dialing 988. For more resources please visit the Tahoe Truckee Suicide Prevention Coalition at www.tahoelifeline.org.

-------------------------------------------------------------------------------
Formerly known as Tahoe SAFE Alliance, Sierra Community House’s Crisis Intervention is dedicated to serving victims of intimate partner / domestic violence, sexual assault, and child abuse. All services are free and available in multiple languages. Sierra Community House will not discriminate against anyone based on actual or perceived race, color, religion, national origin, age, sexual orientation, gender, or disability. All of our services are designed to empower victims in reclaiming their rights and to provide the tools individuals and families need on the road to safety and recovery.

GET HELP NOW: IF SOMEONE IS HURTING YOU…

[read more]