Medi-Cal provides telephone support during normal business hours and an automated phone line for additional information and help after hours.

Medi-Cal phone support: 800-541-5555. The Telephone Service Center (TSC) is available 8am to 5pm, Monday through Friday, except holidays.

People who have straight Medi-Cal can call this number to get a list of providers in their area that take Medi-Cal. Once they have Anthem Blue Cross, California Health and Wellness, or other managed care, they will need to contact those companies directly for a list of providers. In January 2024 the Medi-Cal contracted provider in Nevada and Placer Counties will be Partnership Healthplan of California (which will replace both Anthem Blue Cross and California Health and Wellness).

Automated Phone Center: 800-786-4346. The automated phone center is available 7am to 8pm, Pacific Standard Time, seven days a week.